Arlo|Smart Home Security|Wireless HD Security Cameras
× Arlo End of Life Policy Notice
To view Arlo’s new End of Life Policy, click here.
Arlo Community

Camera Going Offline

Reply
Discussion stats
  • 1 Reply
  • ‎2017-12-23 04:46 PM
  • 456 Views
  • 0 Likes
  • 2 In Conversation
JamesWV
Follower
Follower
‎2017-12-23 04:46 PM
I have a four camera system and one camera continues to go offiline despite its location.

Defective camera?

Battery is fully charged and will stay connected for different amounts of time and then will just drop connection. The other cameras have not had this problem.
Labels:
0 Likes
Reply
Message 1 of 2
456
1 REPLY 1
jguerdat
Guru Guru
Guru
‎2017-12-23 05:37 PM

Sounds like opening a case with support here is your best option unless you can swap at the store.

0 Likes
Reply
Message 2 of 2
446
Discussion stats
  • 1 Reply
  • ‎2017-12-23 04:46 PM
  • 457 Views
  • 0 Likes
  • 2 In Conversation

Arlo
Support

Visit our support page for answers from simple setup to security optimization. Search for something specific or select a product or category for helpful articles and videos.

Visit Arlo Support

Arlo App
for Support

For personalized support specific to the Arlo products you own, access Support from within the Arlo iOS or Android App. Simply login to your Arlo App, go to Settings, Support, then select the Arlo product you would like support for.