Both My Arlo Pro Cameras Are Not Charging

[ssaglio]

Hello,I have brought charging cables for the cameras and was charging until yesterday when it said there is a problem.Can someone help me?

[brh]

@ssaglio 

out of curiosity, what was the outside temperature when you received this notification?

Brian

[TomMac · Accepted solution]

As above, the cams will not charge below 32 f .... To do so can harm the battery so the cameras stop allowing it till they warm up.

If not using the OEM supplied cables then that may be an issue too

[ssaglio]

Honestly,I live where the winter time is cold.It could be the temperatures that are low,sometimes it does get below 32 F.

[ssaglio]

I guess the temperature has been below 32F the past couple of days.Thanks for the information

[jguerdat]

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@ssaglio wrote:
Honestly,I live where the winter time is cold.It could be the temperatures that are low,sometimes it does get below 32 F.

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Ha! That's not cold!!  🙂  It's 9F here right now and going to drop below 0 tonight in Rochester, NY. And we're noplace close to being as cold as Minnesota...