Arlo|Smart Home Security|Wireless HD Security Cameras
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Battery replace message error

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Watchingyou834
Aspirant
Aspirant

Have replaced battery several times ....the batteries are fully charged but the camera keeps saying need to replace. Have synchronized get blue flashing light . Have even taken camera offline and back on .....still no change.

3 REPLIES 3
TomMac
Guru Guru
Guru

does the camera function with the battery removed and just on ac adapter ?

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Watchingyou834
Aspirant
Aspirant

@TomMac No it does not

jguerdat
Guru Guru
Guru

If the camera won't work on AC power you have a hardware problem. Use the Contact Support link at the bottom here.