Battery not charging

[Jack0]

• Battery not charging. The charger needs to be constantly plugged in in order for the camera to work/function. If I unplugged it, the camera stops working.

[jguerdat]

While it could be a faulty battery or poor connection between the battery and camera (check the camera contacts and verify both the battery and camera contacts are clean), a dead battery can frequently be revived by following the instructions below. The key is to plug in and unplug many times to get enough charge in the battery to then allow it charge normally.

https://kb.arlo.com/000052305/My-Arlo-Pro-or-Arlo-Pro-2-battery-is-dead-what-do-I-do

If this works, the fix is to proactively charge the battery.

[BrookeN · Accepted solution]

You may be able to find a replacement battery online. With it being EOL we no longer have any replacement batteries for the Pro.