Arlo|Smart Home Security|Wireless HD Security Cameras

Battery compartment loose on 2 of 3 cameras

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andoy_jonah
Initiate
Initiate

I got a 3 camera system and 2 cameras are defective. Nothing electronic, just the battery compartment is lose. Every time I try to connect to the base I have to hold the battery door tight just to get the blinking lights. As soon as I loosen my grip it goes offline. I'm having to place a small paper towel folded 3 times just above the battery compartment just to get a good battery connection! I shouldn't have to be doing this with brand new cameras! Anyone else have the same experience? Any other "duct tape" fixes? Horrible design!

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TomMac
Guru Guru
Guru

I would contact Netgear Support for warranty issue

( or exchange where purchased if able )

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