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Battery Life Short .Not That Old?

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Kriscpa
Aspirant
Aspirant

I have had my 4 cameras for approx 1,5 years. I loved them so much 2 family members purchased and I hooked them up. Now I charge them and within 2 weeks they need to be charged? I'm very disappointed that this is happening. Paying over 600 I thought they would last at least 5 years!! Do I have to now purchase replacement batteries? And how much are they? I purchased the rechargeable batteries to avoid buying batteries and this is the product I paid for? I even bought your stock a few months ago because I was so pleased with product!! What is going on here??!!

2 REPLIES 2
pc2k17
Hero
Hero

There is nothing wrong with your batteries. There are a dozen or more threads in this forum on this issue with 1500+ replies. There is currently an issue for some people causing excessive battery drain. Arlo is aware and is testing the fix now.

ShayneS
Arlo Moderator
Arlo Moderator

The Arlo development team is currently investigating this issue. We will provide an update as soon as we have more information to share with the community.