- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
All 3 of the cams batteries died and i have been trying to charge them with the cord provided. I have tried all cams and different outlets and I bought a new charging cord but it still wont charge. It shows its plugged in and it will work while charging but after I unplugg it it dies again. I have charged it for 4 hrs, 8 hrs and even overnight. Still no luck. I forked out the money to buy the solar pannels (which i saw had bad reviews) they wont arrive for 2 weeks. I really need security cams at my office location.
cant find a contact # for Arlo and i read somewhere that they charge for customer support. Plase lmk if there is anything special i need to do to get my batteries to hold a charge.
Any feed back is appricated.
- Related Labels:
-
Service and Storage
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
That seems very strange to occur to all 3 cameras. I would have to suspect there's a problem with your charger. When the charger is plugged in and it's charging, can you go to the camera settings and see what the battery level is up to? Does it get to 100% and the blue LED on the front of the camera stays solid? Are you using the genuine charger or just the cord?
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
The charger needs to support Qualcomm's Quick Charge capability with 5v (which will run the cameras) and 9v (which will charge the batteries). That's why you need to use the Netgear charger.
Use the Contact Support link at the bottom hereto open a case.
-
Apple HomeKit
1 -
Arlo Mobile App
356 -
Arlo Pro
27 -
Arlo Pro 2
1 -
Arlo Pro 3
2 -
Arlo Secure
1 -
Arlo Smart
85 -
Arlo Ultra
1 -
Arlo Web and Mobile Apps
6 -
Arlo Wire-Free
10 -
Before You Buy
1,182 -
Discovery
1 -
Features
203 -
Firmware
1 -
Firmware Release Notes
119 -
Hardware
2 -
IFTTT
1 -
IFTTT (If This Then That)
48 -
Installation
1,400 -
Installation & Upgrade
1 -
Online and Mobile Apps
1,266 -
Partner Integrations
1 -
Security
1 -
Service and Storage
563 -
Smart Subscription
1 -
SmartThings
39 -
Software & Apps
1 -
Troubleshooting
7,162 -
Videos
1
- « Previous
- Next »