Arlo|Smart Home Security|Wireless HD Security Cameras

Base station going offline

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Prlickteig
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My base station constantly goes offline atleast 3 or 4 times a week sometimes even a few times a day ? Any thoughts ??
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DoriJC
Luminary
Luminary

For the most part,  hadn't had the problem until this weeks updates on the camera and use live view.  When I first set the system up I found my "auto off" TV was turning it off so I moved the base station further away.  Arlo Pro is on 2.4 GHz which unfortunately are used by a number of routers, garage door openers, TV's and numerous household appliances.  2.4 has a better range than 5 GHz which is one of its benefits.  Its possible you have a defective unit but its also possible something as simple as opening a garage door interferes.  I would check for something local and if you can't make a correlation, contact Netgear and open a support ticket.