Arlo|Smart Home Security|Wireless HD Security Cameras

Base Station won't restart/Cameras not responding

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Dnelson
Guide
Guide

Camera's won't respond: Just reports an error that says "Maximum of 5 camera streams are supported simultaneously.  Please stop one stream before starting another camera stream."  However,  I have paid for PREMIUM SERVICE that supports up to 10 cameras and only use 6. And I get this message even if I turn off all but 1.

 

Also, trying to restart base station, I get error: " your camera is busy and cannot restart."

 

WTF?

 Screen Shot 2017-09-22 at 8.15.10 PM.jpegScreen Shot 2017-09-22 at 8.17.55 PM.jpegScreen Shot 2017-09-22 at 8.19.58 PM.jpeg

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jguerdat
Guru Guru
Guru

Power cycle the base.  Verify that your firmware versions for all devices are up to date compared to what's shown in the Release Notes section here.