Arlo|Smart Home Security|Wireless HD Security Cameras
× Arlo End of Life Policy Notice
To view Arlo’s new End of Life Policy, click here.
Arlo Community

Reply
Discussion stats
  • 1 Reply
  • ‎2021-03-01 03:27 AM
  • 695 Views
  • 0 Likes
  • 2 In Conversation
EverlyWyatt
Follower
Follower
‎2021-03-01 03:27 AM

Hi all - I recently bought a 5 port gigbit switch so I could hardwire several devices. I found that I could not get my Arlo Base Station to connect if I plugged it into the switch...but it connects fine when it's directly plugged into the modem. I've switched out the cables, checked the connections, and I can't figure out a solution. I've read a couple of posts from others online that have had the same issue. Does anyone know of a solve? Just a bug? Thanks in advance

 
https://9apps.ooo/
Labels:
0 Likes
Reply
Message 1 of 2
695
1 REPLY 1
jguerdat
Guru Guru
Guru
‎2021-03-01 06:45 AM

I have bases connected through gigabit switches with no problems. Are these managed switches or just plain cheap ones like I use? WHen connecting the base to the switch, what are all the LEDs showing?

0 Likes
Reply
Message 2 of 2
690
Discussion stats
  • 1 Reply
  • ‎2021-03-01 03:27 AM
  • 696 Views
  • 0 Likes
  • 2 In Conversation

Arlo
Support

Visit our support page for answers from simple setup to security optimization. Search for something specific or select a product or category for helpful articles and videos.

Visit Arlo Support

Arlo App
for Support

For personalized support specific to the Arlo products you own, access Support from within the Arlo iOS or Android App. Simply login to your Arlo App, go to Settings, Support, then select the Arlo product you would like support for.