Arlo|Smart Home Security|Wireless HD Security Cameras

Base Station keeps going offline. Had a couple of power outages and two cameras keep going offline.

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MTricia
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Follower

Hi All!
Bought my system about 2016. Have not had a problem except for the last week. Had a couple of power outages; the system is on a search protector. Now for the last 3 days two of the cameras keep going offline. they were random, not the same ones. Then today all of the cameras were gone. Removed all devices and reset the base. Any other suggestions?

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Dannybear
Master
Master
Sounds like a wifi router channel has shifted after the power failure.
Try power cycling the router/modem so it can choose the quietest channel.
Then power cycle the arlo base station so that it will auto match the router’s wifi channel.
Move the cameras close to the arlo base unit say 4ft and plug in power as the batteries can rapidly drain while they aren’t connected and so have gone flat.
Then open the arlo app and install your base and cameras if not already added.
If this helps resolve the issue then consider fixing the wifi channel on your router to a quiet channel so it will restore that channel after a power failure.