Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for
Base Station keeps going offline. Had a couple of power outages and two cameras keep going offline.
Reply
Topic Options
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Hi All!
Bought my system about 2016. Have not had a problem except for the last week. Had a couple of power outages; the system is on a search protector. Now for the last 3 days two of the cameras keep going offline. they were random, not the same ones. Then today all of the cameras were gone. Removed all devices and reset the base. Any other suggestions?
Labels:
- Related Labels:
-
Troubleshooting
1 REPLY 1
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Sounds like a wifi router channel has shifted after the power failure.
Try power cycling the router/modem so it can choose the quietest channel.
Then power cycle the arlo base station so that it will auto match the router’s wifi channel.
Move the cameras close to the arlo base unit say 4ft and plug in power as the batteries can rapidly drain while they aren’t connected and so have gone flat.
Then open the arlo app and install your base and cameras if not already added.
If this helps resolve the issue then consider fixing the wifi channel on your router to a quiet channel so it will restore that channel after a power failure.
Try power cycling the router/modem so it can choose the quietest channel.
Then power cycle the arlo base station so that it will auto match the router’s wifi channel.
Move the cameras close to the arlo base unit say 4ft and plug in power as the batteries can rapidly drain while they aren’t connected and so have gone flat.
Then open the arlo app and install your base and cameras if not already added.
If this helps resolve the issue then consider fixing the wifi channel on your router to a quiet channel so it will restore that channel after a power failure.
Related Labels
-
Apple HomeKit
1 -
Arlo Mobile App
356 -
Arlo Pro
27 -
Arlo Pro 2
1 -
Arlo Pro 3
2 -
Arlo Secure
1 -
Arlo Smart
85 -
Arlo Ultra
1 -
Arlo Web and Mobile Apps
6 -
Arlo Wire-Free
10 -
Before You Buy
1,183 -
Discovery
1 -
Features
203 -
Firmware
1 -
Firmware Release Notes
119 -
Hardware
2 -
IFTTT
1 -
IFTTT (If This Then That)
48 -
Installation
1,400 -
Installation & Upgrade
1 -
Online and Mobile Apps
1,266 -
Partner Integrations
1 -
Security
1 -
Service and Storage
563 -
Smart Subscription
1 -
SmartThings
39 -
Software & Apps
1 -
Troubleshooting
7,165 -
Videos
1
- « Previous
- Next »