Arlo|Smart Home Security|Wireless HD Security Cameras

Base Station always goes offline after router reboot. Also happens on Arlo Q.

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Linusl
Luminary
Luminary

So everytime my broadband rputer have to restart due to whatever problems there might be the basestation never reconnects unless i unplug the cable and or turn it off and on. Same avtually goes for my arlo q cameras.

Anyone else have this issue and have some tips for this?

My reolink, nest, wyze and neo cameras do not share this problem. It is pure for all arlo cameras.

This is really annoying when you are not close to the house but have to restart the router and all arlo shuts down.

2 REPLIES 2
jguerdat
Guru Guru
Guru

This has been an issue for years where the base doesn't reconnect, especially when power is lost and the base comes ready before the router. One way to handle this is to use a WiFi switch that the base plugs into so you can remotely power cycle the base. As a side note, the use of a UPS for your modem, router and base is also a good idea to fly through power outages without losing Internet access.

Linusl
Luminary
Luminary
Actually think there is more to it this time. I noticed my arlo q and basestation went offline at the same time 3 days in a row without any disruptance in the router. When I restart the basestation the arlo q also gets connected even though it is not part of the basestation. So im guessing arlo has some sort of problems on their side bot being able to connect to my cameras from time to time the last days. I have also noticed loading up a camera stream takes aloooong time compared to what I used to be.

Also. No problems with my other cameras, sensors etc in my home