Arlo|Smart Home Security|Wireless HD Security Cameras

Audio settings locked out

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Nanookie
Apprentice
Apprentice

Over the past week or so, my cams have been going wild with audio activation. I have multiple ultras, floodlight, pro2–9 cams across 3 base stations. I don’t even normally have audio set up is my “modes”—motion only. I logged in finally to try and figure it out, all my modes have audio selected and it’s grayed out, meaning I cannot even deselect it. I’ve turned off the mics and speakers, adjusted volume to zero.

 

Anyone else experiencing anything similar? All cams and firmware are current. It’s killing my batterys right now.

 

 

Model: VMC4040P | Arlo Pro 3 Wire-Free Camera, VMC5040 | Arlo Ultra Wire-Free Camera
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jguerdat
Guru Guru
Guru

Restarting the camera, whether in the camera settings or by reinserting the battery, may help. Is this in the Armed mode or a custom one? If custom, try a new mode with the appropriate settings. If the Armed mode, remove and resync the camera.