Arlo|Smart Home Security|Wireless HD Security Cameras

Arlo push alert no video found

Reply
Discussion stats
  • 1 Reply
  • 111 Views
  • 0 Likes
  • 2 In Conversation
Highlighted
Follower
Follower

I have noticed a few days now that my Arlo is not recording some videos. I've rebooted the base, modem,camera and firmware is update. The camera is on motion detect mode but for some reason it does not capture all it detects. I'll have a push alert that says motion and I'll have an screen shot of the actual video but if I go ahead and play the video it is not there even if I wait for a few minutes. My phone app will have a pending alert but no video will show.

Highlighted
Arlo Moderator
Arlo Moderator

@G1g1

 

Is this issue occurring on the web portal as well?