Arlo|Smart Home Security|Wireless HD Security Cameras
× Arlo End of Life Policy Notice
To view Arlo’s new End of Life Policy, click here.
Arlo Community

Arlo pro wont charge! Help please!

Reply
Discussion stats
  • 3 Replies
  • ‎2017-11-02 06:03 PM
  • 1068 Views
  • 0 Likes
  • 3 In Conversation
Heath984
Aspirant
Aspirant
‎2017-11-02 06:03 PM
 
Labels:
0 Likes
Reply
Message 1 of 4
1,068
3 REPLIES 3
Heath984
Aspirant
Aspirant
‎2017-11-02 06:04 PM
I don't have original cord and charger but have tried multiple of others nothing works
0 Likes
Reply
Message 2 of 4
1,067
steve_t
Master Master
Master
‎2017-11-02 08:04 PM

You need the original charger

0 Likes
Reply
Message 3 of 4
1,052
jguerdat
Guru Guru
Guru
‎2017-11-03 05:26 AM

You can try a quality charger that support the Qualcomm Quick Charge capabilities, such as what is used for late model Samsung phones.  The charger must have both 5v and 9v outputs. 5v will run the camera, 9v will charge it.

0 Likes
Reply
Message 4 of 4
1,035
Discussion stats
  • 3 Replies
  • ‎2017-11-02 06:03 PM
  • 1069 Views
  • 0 Likes
  • 3 In Conversation

Arlo
Support

Visit our support page for answers from simple setup to security optimization. Search for something specific or select a product or category for helpful articles and videos.

Visit Arlo Support

Arlo App
for Support

For personalized support specific to the Arlo products you own, access Support from within the Arlo iOS or Android App. Simply login to your Arlo App, go to Settings, Support, then select the Arlo product you would like support for.