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Arlo pro offline when battery is on

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Jmthomas0612
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Follower
My arlo pro goes offline when the battery is on but would go back online once I remove the battery and use the power adapter. I used multiple different batteries no luck please help and advise. Thanks
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jguerdat
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Guru

Sounds like a hardware problem. Open a case with support:

 

https://www.arlo.com/en-us/support/contact.aspx