Arlo|Smart Home Security|Wireless HD Security Cameras
Arlo Community

Arlo pro not getting notifications when not home on same wifi

Reply
Discussion stats
  • 1 Reply
  • ‎2018-11-29 03:37 PM
  • 912 Views
  • 0 Likes
  • 2 In Conversation
Nycinter
Aspirant
Aspirant
‎2018-11-29 03:37 PM

Not getting notifications, when not home on same wifi. When I'm home I get double notification but my phone doesn't vibrate anymore heckled all settings on phone already galaxy s9

Labels:
0 Likes
Reply
Message 1 of 2
912
1 REPLY 1
JessicaP
Arlo Employee Retired
‎2018-12-03 04:09 PM

Hey @Nycinter,

 

Just to make sure, are you saying you're not receiving notifications when connected to your WiFi? Are you receiving notifications just fine through cellular data? Make sure you are also running the latest Arlo app and Android OS.

0 Likes
Reply
Message 2 of 2
870
Discussion stats
  • 1 Reply
  • ‎2018-11-29 03:37 PM
  • 913 Views
  • 0 Likes
  • 2 In Conversation

Arlo
Support

Visit our support page for answers from simple setup to security optimization. Search for something specific or select a product or category for helpful articles and videos.

Visit Arlo Support

Arlo App
for Support

For personalized support specific to the Arlo products you own, access Support from within the Arlo iOS or Android App. Simply login to your Arlo App, go to Settings, Support, then select the Arlo product you would like support for.