Arlo Works but Other Devices/Computers Don't

[Waverley1]

So I bought the wireless Pro yesterday.  Set it up and it ran beautifully for about an hour.  The base station is plugged into the router.  The router is also plugged into 2 desktop computers and some wireless devices.  After an hour, the Arlo continued to work but my other devices - the computers and wireless - stopped working.  I re-booted everything today and the same result.  One hour of the Arlo + other devices happily working and then the other devices lost contact.  Any ideas on how to remedy this?  Thanks!

[jguerdat]

Somewhat similar posts have occurred over the years but nothing definitive since it only happens once in a blue moon. It seems odd that the base would cause a problem but anything is possible. WHen you say you rebooted everythinng did that include the modem and router, too?

If it continues, either swap at the store for a new system or open a case with support:

https://www.arlo.com/en-us/support/contact.aspx