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Arlo Wireless - getting alerts but not saving videos to Library

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kkohmetscher
Follower
Follower

I have had my system for 10 months. I have had no issues until today. All of a sudden I get notifications but it doesn't actually save a video into my library. I go and open the app and nothing is there. I have done all the troubleshooting over the phone and have gotten absolutely no where. Any ideas or solutions. Everything was restarted, reconnected, up to date, etc.

2 REPLIES 2
cjca0314
Aspirant
Aspirant

Same exact problem here!

I feel like it just fixed itself though because i just got another notification and it FINALLY showed a video recording. I'm guessing it might be a system issue.

josephgarvey17
Apprentice
Apprentice
Same here and same resolution.
It just started to work on it’s own after being down for a little.