Arlo|Smart Home Security|Wireless HD Security Cameras

Arlo Wireless Camera - everything connected, worked for ages, now nothing working

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spoons1
Follower
Follower

About to go away and checked camera, it's not working. I've rebooted, resynched, router fine, base station fine, internet working, camera batteries fine, camer resynched, device removed and reset, the works. All lights are working, synch worked fine, camera responding to movement, but no device is showing up anywhere, no notifications - now NO security. Also no live chat support available.

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JamesC
Community Manager
Community Manager

spoons1,

 

What color are the LEDs on your base station? What do you mean when you say no devices are showing up anywhere, but the camera is responding to movement. What is indicating the camera is responding to movement?

 

JamesC