Arlo|Smart Home Security|Wireless HD Security Cameras

Arlo Smart on the web calls it Arlo Analytics and says no credit card required (which is a lie)

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archon810
Apprentice
Apprentice

Hi,

 

On Android, adding Arlo Smart asks for a credit card and then says it'll charge it $0. On the web, however, clicking on Arlo Smart goes to something it calls Arlo Analytics and says no credit card is required. Then proceeds to ask for one.

 

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Is this something the Arlo team is planning to fix as this here will likely discourage 90% of the people entering this menu?

 

Also, the pre-sales experience for Arlo Smart is very poor at this point - it needs a nice landing page, onboarding experience on mobile and web. I know it's in early launch mode, but https://kb.arlo.com/en_US/1151101 being the only thing that sort of describes how it works (without screenshots), it will likely get very poor signup rates, even among beta testers.

 

Also, I think it should be free while in beta and given to all users for all their cameras (once it can scale to do that).

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archon810
Apprentice
Apprentice

One more bug. On mobile, you can move Arlo Smart to another camera. On the web, it doesn't work.