Arlo|Smart Home Security|Wireless HD Security Cameras

Arlo Pro shows 1% battery life with full battery

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srphayre Aspirant
Aspirant

I have 3 Arlo Pros and just charged all 3 batteries.

One of my Arlo Pro cameras shows 1% battery charge regardless of the full battery that I put into it.

It still shows as Linked to the Base Station, but I'm worried that if I "Remove Device" I'll never see it again.

I know that the batteries are fully charged.

And this is the only Arlo Pro that is exhibiting the behavior.

HW Version: H7
Firmware: 1.092.0.19_26228

Accepted Solutions
Guru jguerdat Guru
Guru

Remove and resync the camera.


All Replies
Guru jguerdat Guru
Guru

Reboot the base. Better?

srphayre Aspirant
Aspirant

No change - the other 2 came online again and the third just still shows as low battery.

Guru jguerdat Guru
Guru

Reinsert the battery and try again.

srphayre Aspirant
Aspirant

Yes, as stated, have tried 3 known-full batteries with the same result.

Guru jguerdat Guru
Guru

Remove and resync the camera.

srphayre Aspirant
Aspirant

That worked!  It came back with the same name, and all settings the same - and this time with a 100% battery!!

 

Thanks @jguerdat!!!! You got it!