Arlo|Smart Home Security|Wireless HD Security Cameras
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Arlo Pro one of my cameras keep going offline

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wchr
Aspirant
Aspirant

Why does one of my cameras keep going offline? Its been great for 6 months. We recharged the battery and it worked for about a day and without warning, it went offline.
Our other 2 cameras are working fine.

2 REPLIES 2
TomMac
Guru Guru
Guru

swap the trouble camera with ne working well to see if the problem follows the camera..

but sounds more like battery issues

 

If it does, then atteamp a reset of camera, remove device in settings and bring back as if new.

 

If still haveing issues, contact Netgear Support

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Morse is faster than texting!
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steve_t
Master Master
Master

I had one that kept going offline and also struggled to sync. I moved the base station about a foot further away from my wifi router and it sync'd straight away and stayed sync'd. I suspect there was some interference happening