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Re: Arlo Pro offline after cable went out briefly

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MaryRose
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Aspirant

After cable went out briefly, cameras offline , what to do , I did restart from app ,nothing Thanks

Model: VMC4030 | Arlo Pro Wire-Free Camera
JessicaP
Arlo Moderator
Arlo Moderator

Hi MaryRose,

 

Does your Arlo Pro camera show offline when you unplug after it is fully charged? Feel free to also read this article to learn how to troubleshoot when your Arlo Pro goes offline: My Arlo wire-free camera is offline; how can I troubleshoot it?

MaryRose
Aspirant
Aspirant
Not sure I only had to charge one since I have had it . I think it was disarmed since I was home
Model: VMC3030 | Arlo Wire-Free Camera
JessicaP
Arlo Moderator
Arlo Moderator

I would suggest try charging till it's fully charged and then unplug it to see if it goes offline again.