Arlo|Smart Home Security|Wireless HD Security Cameras
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MaryRose
Guide
Guide

After cable went out briefly, cameras offline , what to do , I did restart from app ,nothing Thanks

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JessicaP
Arlo Employee Retired

Hi MaryRose,

 

Does your Arlo Pro camera show offline when you unplug after it is fully charged? Feel free to also read this article to learn how to troubleshoot when your Arlo Pro goes offline: My Arlo wire-free camera is offline; how can I troubleshoot it?

MaryRose
Guide
Guide
Not sure I only had to charge one since I have had it . I think it was disarmed since I was home
JessicaP
Arlo Employee Retired

I would suggest try charging till it's fully charged and then unplug it to see if it goes offline again.