Arlo|Smart Home Security|Wireless HD Security Cameras

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I charged batteries in my Arlo Pro and now cameras will not show up on app. I have reset all components, deleted and added base and unplugged Ethernet and power several times. It seems my camera connects to base but cannot get it to show up in app. Please advise, thank you.

3 REPLIES 3

Aer you still seeing this same behavior?

Yes, I continue to be unable to connect to my app.

Your basestation is showing offline. Can you try to reset the basestation and add it back to the account. And then see if you are able to add the cameras back onto the account.

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