Arlo|Smart Home Security|Wireless HD Security Cameras

Arlo Pro motion detection requires base station reboot, which fixes for a period of time

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ranran
Apprentice
Apprentice

I've owned this Arlo Pro system with 5 cameras for several years and never had an issue until the past several months.

One of my cameras randomly loses motion detection and stops recording.  I've tried replacing the battery, removing and re-adding the device to the Arlo base station and such.  What I've found to work is a reboot of the Arlo Base station....for a period of time. Then I have to reboot again and it works again....for a period of time (usually X # of days).

 

Searching these forums I've found a number of posts with the similar/same problem:

Motion-Detection-Only-Works-after-Base-Station-Reboot 

Arlo-Pro/Camera-stops-recording-sometimes 

Arlo-Ultra-system-needs-rebooting-frequently 

 

I'm curious if an actual 'fix' has been found?

Model: VMB4000 | Arlo Pro/Pro2 Base Station
jguerdat
Guru Guru
Guru

It could just be a marginally flaky camera and no fix will be found. If swapping cameras around doesn't help isolate the issue, it's probably a camera that's going bad.

Wotta
Guide
Guide

I’m having similar issues, except it happens with all three cameras. Arlo support is useless. Given the cameras work now and again I’m wondering if it’s the base station or a recent update causing the issues.