Arlo Pro mode rules deleting after several hours

[jcn115]

I added a 4th camera to my Arlo system and I set the mode rules to record video and send a push notification when movement is detected. After setting the rule, I try it and it works, but after several hours, I noticed that I don't get the push notification and when I go to the app, the rule that I created is no longer there. I tried to add it several times, but it keeps deleting and it is only this one camera, the rules for the others still there. Anyone seeing the same issue?

[StephenB]

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@jcn115 wrote:

I added a 4th camera to my Arlo system and I set the mode rules to record video and send a push notification when movement is detected. After setting the rule, I try it and it works, but after several hours, I noticed that I don't get the push notification and when I go to the app, the rule that I created is no longer there. I tried to add it several times, but it keeps deleting and it is only this one camera, the rules for the others still there. Anyone seeing the same issue?

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Not something I've seen.  But I am thinking that creating a custom mode and using that might be worth a try.

[jcn115]

I tried that and still happens. Today I’m going to try to do a factory reset of the hub and do the whole setup and see if that makes a difference