Arlo|Smart Home Security|Wireless HD Security Cameras

Arlo Pro incorrectly detects motion and records when I view a camera live or previous recording

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ArloPA
Guide
Guide
I have been experiencing a strange occurrence. I have 3 Arlo Pro cameras and almost every time I open the Arlo app to either just view one my cameras live, or review a previous recording on a camera (no manually recording is initiated), it triggers one of my cameras to record as if that particular camera detected motion. This happens with the same camera every time, regardless of which individual camera I choose to view. Otherwise all cameras operate normally. It has to be a bug or glitch in the camera or the app. Has anyone else experienced this? It is very annoying and creates a recording that is not necessary. Why does this happen and how can I correct it?
4 REPLIES 4
TomMac
Guru Guru
Guru

Have seen similar...camera triggers when arming

 

Pull battery and replace

Use Remove device ( settings ) and bring back as new

may help

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Morse is faster than texting!
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ArloPA
Guide
Guide

Thank you I will give that a shot.

steve_t
Master Master
Master

I have one Arlo HD camera that does this. No idea why

ArloPA
Guide
Guide
Yes thank you it's odd and doesn't really affect anything but it's a bit aggravating.