Arlo Pro camera offline
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Please can you advise?
- Related Labels:
-
Troubleshooting
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Which LED is amber? We need full information to help. Have you tried power cycling the base?
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
I keep getting a rapid flickering amber indicator light on the camera which suggests that the camera is having problems syncing to the base station. The camera is fully charged because it flashes a blue light when I open and close the battery compartment.
I have tried power cycling the camera by opening and closing the camera and syncing the camera to the base station but I always get the rapid flickering amber indicator light on the camera.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
What happens if you move the camera closer to the base or swap cameras around? It may be that the position is the problem.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
I have tried moving the camera close to the base station and swapping the cameras. It still doesn't work. It is definitely not a battery problem because I get a blue light blinking when I open and close the battery compartment. Shall I return this camera?
In summary, I have tried the following and I still keep getting the rapid flickering of the camera's amber indicator.
1) Opening and closing battery compartment, re-sync to base station
2) Moving it closer to the base station
3) Moving the camera very close to the base station
4) Keeping the base station far away from the router
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Yup, sounds like a camera hardware problem.
-
Apple HomeKit
1 -
Arlo Mobile App
313 -
Arlo Pro
27 -
Arlo Pro 2
1 -
Arlo Pro 3
2 -
Arlo Secure
1 -
Arlo Smart
71 -
Arlo Ultra
1 -
Arlo Web and Mobile Apps
6 -
Arlo Wire-Free
10 -
Before You Buy
1,171 -
Discovery
1 -
Features
190 -
Firmware
1 -
Firmware Release Notes
119 -
Hardware
2 -
IFTTT
1 -
IFTTT (If This Then That)
48 -
Installation
1,382 -
Installation & Upgrade
1 -
Online and Mobile Apps
1,266 -
Partner Integrations
1 -
Security
1 -
Service and Storage
563 -
Smart Subscription
1 -
SmartThings
39 -
Software & Apps
1 -
Troubleshooting
7,019 -
Videos
1
- « Previous
- Next »