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Arlo Pro battery shows 0% when plugged into charger, camera LED solid blue

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Kimbal
Follower
Follower

 Arlo Pro Camera LED is solid blue when plugged into a charger but App shows the battery is at 0%. I have tried every way I can think of to charge battery but LED always goes to solid blue after a few minutes and App still shows 0% charge. How do I charge this battery?

2 REPLIES 2
Streak2
Master Master
Master

Take the battery out of the camera for a minute or two, then replace it, let the camera reconnect to the base and then see what it reports for battery %.

DoriJC
Luminary
Luminary

The USB cable on mine goes in hard while the prongs of the socket are loose.  I have to wiggle it in the socket before it will begin to charge.  I ordered a charging station and a spare battery so I always will have a spare charges battery and hopefully won't have to constantly check that the weight of the charger didn't cause it to come loose from the electrical socket.