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Aspirant

Arlo Pro appearing on all devices except iPhone which I accidentally removed from.

While installing Arlo Solar Panel I accidently removed camera from iPhone while positioning. Yet camera is showing on all other devices except the iPhone on which it was accidently removed. How do I reinstall on this iPhone?. I have tried to add device, Actually going onto laptop and regranting access and turning off and back on. What is next?

Model: VMC4030 | Arlo Pro Wire-Free Camera
Message 1 of 5
Guru

Re: Arlo Pro appearing on all devices except iPhone which I accidentally removed from.

You sync it like you initally did - briefly press the sync button on thebase (don't hold it) and then press the sync button on the camera. The camera should have a slow blue blink for several seconds followed by rapid blue flashing. You may need to restart the base if this fails.

Model: VMC4030 | Arlo Pro Wire-Free Camera
Message 2 of 5
Aspirant

Re: Arlo Pro appearing on all devices except iPhone which I accidentally removed from.

 

Tried your recommendations, re-sync cameras, restart base station, this went well, also, lastly dumped arlo app and reinstalled, situation still the same,  camera shows on any device I log onto except the iphone i accidently remove it on.  Thanks for your response. 

Model: VMC4030 | Arlo Pro Wire-Free Camera
Message 3 of 5
Aspirant

Re: Arlo Pro appearing on all devices except iPhone which I accidentally removed from.

To let you know what I did to recover deleted camera. I logged into Arlo app with an alternate email account and the camera now appears on Iphone. Not the perferred method, but I do have the camera back on this device.

Model: VMC4030 | Arlo Pro Wire-Free Camera
Message 4 of 5
Guru

Re: Arlo Pro appearing on all devices except iPhone which I accidentally removed from.

Open a case with support here to raise awareness.

Model: VMC4030 | Arlo Pro Wire-Free Camera
Message 5 of 5