Arlo|Smart Home Security|Wireless HD Security Cameras

Re: Arlo Pro and power supply

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Hey guys I really need some help on this... I have been going back and forth for a while now and can't seem to get a straight answer. I bought a Arlo Pro - 3 camera Security System in the US and I want to take it with me for my vacation home in Europe (Portugal). I was told by US Arlo Technical Support that I could do this, all I would have to do was change the AC adapter power supply charger (Input 100-120V Output 12V 1.5A) and the battery charger (Input 100-240V Output 5V 1.6A of 9V 1.1A) and buy one in Portugal that would match their electricity 220V.


The issue I am having is that Arlo has no customer service in Portugal and no one sells the ac power / battery charger.


My main questions are:

Where can I buy the AC adapter power supply / battery charger so that the Arlo Pro will work in Portugal?

Is the base prepared for both is 110V and Europe 220V electricity?



Model: VMB3000 | Arlo Base Station
Guru Guru

Read the specs...


listed right on the ac adapter for charging cameras...Mine ( US ) says 120-240v ac input


The base power supply says 120v ac...


So you need only a base supply that outputs 12v dc ( center positive coaxial plug )... can't be overly hard to find with an internet search. or like ebay, etc

Morse is faster than texting!

Or even use a common 220vac to 120vac wall adapter / converter combo with European configuration plug.