Arlo Pro, VMB5000, Pro 2 cameras, motion detected question

[Trasher74]

I’ve had this Arlo Pro system for a couple of years now.  I just added the alarm system.  I have seven cameras, the wireless essential doorbell, and two motion sensors.  

For some reason, when I remotely use one of my cameras, it always sends a motion detected notification.  It always happens on this one camera, and it has happened on one other twice.  Is it a glitch?  Is it a setting that I’m missing?

Any help is appreciated.

[jguerdat]

You could try removing the camera from your account and then add it back in. Did that help?

[Trasher74]

I appreciate the suggestion.  I already tried that.  I thought for sure that it would help, but unfortunately it didn’t.

[jguerdat]

Use Settings (the "person" icon top right), Support Center, select your camera or security system to open a case with official support.