Arlo|Smart Home Security|Wireless HD Security Cameras

Arlo Pro Sends Motion Alerts But No Video

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mitbbser
Aspirant
Aspirant

hi folks, recently something weird is happening with my always reliable arlo pro. It is the missing of recording. Sometimes I saw a notification from arlo when motion is detected, then after say 5 min I tried to log in from my cellphone or from PC to view the video, it is simply non-existent, as if the motion was never recorded. This has never happened before, but has been happening often during the past 2-3 days. Anyone encountered similar issue?

 

also yesterday it was raining heavily and the same arlo pro did not catch the motion when i drove out of the garage, but I guess it was due to the heavy rain? The camera was not blurred or covered by the raindrops. It was placed above the garage door under the eaves.

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steve_t
Master Master
Master

Is this camera using Arlo Smart?