Arlo Pro - One of Two Cameras Not Detecting Motion

[CoryP2003]

Hello - I just installed an Arlo Pro 2 camera system.  Camera 1 is working just fine.  Camera 2 is not detecting motion.  Even when I do the motion detection test, the LED doesn't light up.  I've tried unistalling and reconnecting the camera.  Same result.  Any help would be appreciated.  Thanks.  

[jguerdat]

Swap batteries. If it follows the battery or stays with the camera, swap the system at the store.

[CoryP2003]

Thanks for the reply.  Swapped batteries.  Camera 1 still working normal.  Camera 2 still not detecting motion.  

Purchased via Amazon and threw away the boxes a little prematurely.  Any options to send in the faulty camera, or other tricks I can try to make it work?  

Thanks again.  

[jguerdat]

Contact Amazon. They should send out new ones and you can use the packaging. If not, I don't see why you can't just pack it up in a box to send it back.