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Arlo Pro - Geo-Fencing wigging out.

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Elitoh
Follower
Follower

Currently have the Geo-Fencing turned on and set to my house. For the past couple days it has been acting up and I am fearing that what ever caused downtime for Arlo previously is now rearing it's ugly head. 

 

Last night randomly it would go to "Away Mode" and then back to "Home". So I then decided to turn off geo-fencing and set the cameras to disabled. This morning I found that even though it was disabled in the app, the cameras were still recording motion. Can someone at Netgear/Arlo please explain what the heck is going on? This really creeped me out. I even went as far as turning off the base station. Right now I feel like I paid for a $600 paper weight since it's not working like it should. 

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JamesC
Community Manager
Community Manager

Elitoh,

 

It sounds like this could have been due to a location issue with your device. Try increasing the size of your location radius in your geofencing settings to see if you still experience the same behavior.

 

JamesC