Arlo|Smart Home Security|Wireless HD Security Cameras

Arlo Pro Email notifications not sent until event complete

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DanRagle
Follower
Follower

Just getting started with my Arlo Pro system.

 

It appears as though the E-mail notifications are not sent until after the recording of the event is complete.I.E., motion is detected, and I receive the push notification immediately; but the E-mail doesn't come until later. If I have recording set to 20 seconds I get the E-mail 20 seconds later; if I have the recording set to 2 minutes I get the E-mail 2 minutes later. Is there some way to tell it to send the E-mail notification immediately? I have some folks who have Web access but no smart phone whom I would like to get some type of alert as soon as the event begins.

 

TY,

 

Dan

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jguerdat
Guru Guru
Guru

Your observation is correct.  The email is sent after the video is uploaded so the snapshot and link are available.  If sent instantaneously at least the link wouldn't work since the video is still being uploaded.