Arlo|Smart Home Security|Wireless HD Security Cameras
Arlo Community

Reply
Discussion stats
  • 1 Reply
  • ‎2017-08-06 08:26 AM
  • 3101 Views
  • 0 Likes
  • 2 In Conversation
jfglcg
Follower
Follower
‎2017-08-06 08:26 AM

I cannot login to Myarlo from my iMac using safari 9.1.3.  This was working fine for months but for a few weeks now it will not work.  I called support a week or so ago and they said they knew about the Mac issue but had no clue when it would be fixed.  Also in the last day or two when we use an Iphone it shows arlo as offline.   The base station appears to be communicating with the internet.  Any fixes or work arounds.

Labels:
0 Likes
Reply
Message 1 of 2
3,101
1 REPLY 1
TomMac
Guru Guru
Guru
‎2017-08-06 11:43 AM

There is a newer version of Safari from July...don't know if that would work for you

 

OR... can you run another browser like Chrome or FireFox...may work.

--------------------------------------
Morse is faster than texting!
--------------------------------------
0 Likes
Reply
Message 2 of 2
3,084
Discussion stats
  • 1 Reply
  • ‎2017-08-06 08:26 AM
  • 3102 Views
  • 0 Likes
  • 2 In Conversation

Arlo
Support

Visit our support page for answers from simple setup to security optimization. Search for something specific or select a product or category for helpful articles and videos.

Visit Arlo Support

Arlo App
for Support

For personalized support specific to the Arlo products you own, access Support from within the Arlo iOS or Android App. Simply login to your Arlo App, go to Settings, Support, then select the Arlo product you would like support for.