Arlo Pro Camera not syncing to base station

[Roy25]

Arlo Pro Wire-Free is unable to re-sync to the base station.  I removed it by mistake and can’t get it to re-sync.  

[jguerdat]

You're not clear as to what camera you have. You mention "Arlo Pro wire-free" but then selected the Essential camera as the model. If it's not an Essential camera, remove the battery and look inside for a label showing VMCxxxx and let us know.

[Roy25]

NVM, user error as I was syncing to the wrong camera version

[CoachD23]

This event mine did the same. They went offline and I to remove everything to start over. Now only one camera out five sync. I feel like this is Arlo company 🤨😡😡😡

[jguerdat]

It would be useful for you to start your own thread, detailing exactly what you tried and what you saw.

[CoachD23]

I added my message because it looks like the same thing happened to a couple other people too, so I’m not sure if there’s some firmware update that the cameras stop going and stopped working. Maybe it might be a tactic. I’m not sure but I just wanted to see what other people had had experience and what did

[BrookeN]

What basestation are you using? What troubleshooting steps have you already tried, just so we don't ask you to repeat them.