Arlo|Smart Home Security|Wireless HD Security Cameras
Arlo Community

Arlo Pro Camera With Arlo Base Station Notifications With No Video In Library

Reply
Discussion stats
  • 1 Reply
  • ‎2018-12-24 05:26 AM
  • 617 Views
  • 0 Likes
  • 2 In Conversation
Mg74
Follower
Follower
‎2018-12-24 05:26 AM

Have had camera for 12 montgs and just recently I am receiving notifications for motion detected by camera but when I look in library there is no recorded video

Labels:
0 Likes
Reply
Message 1 of 2
617
1 REPLY 1
brh
Master
Master
‎2018-12-25 03:23 PM

@Mg74

First thing to try is to remove the power from the base station and then power it back up and let it continue booting for a couple of minutes. If that doesn't fix it, remove then re-insert the batteries.

 

Brian

0 Likes
Reply
Message 2 of 2
559
Discussion stats
  • 1 Reply
  • ‎2018-12-24 05:26 AM
  • 618 Views
  • 0 Likes
  • 2 In Conversation

Arlo
Support

Visit our support page for answers from simple setup to security optimization. Search for something specific or select a product or category for helpful articles and videos.

Visit Arlo Support

Arlo App
for Support

For personalized support specific to the Arlo products you own, access Support from within the Arlo iOS or Android App. Simply login to your Arlo App, go to Settings, Support, then select the Arlo product you would like support for.