Arlo|Smart Home Security|Wireless HD Security Cameras
Arlo Community

Arlo Pro Battery Issue - Not so much

Reply
Discussion stats
  • 1 Reply
  • ‎2017-12-01 04:42 PM
  • 1190 Views
  • 0 Likes
  • 2 In Conversation
craighenry
Tutor
Tutor
‎2017-12-01 04:42 PM

System - Arlo Pro - two cameras, base station, 4 batteries & charging station

 

Changed the batteriesd on two cameras last weekend. attempted charging in the charging station flashing amber lights on both leds. Tryed one battery at a time with same result. Decided to take down a camera and charge batteries directly which worked fine. Appears the charging staion is faulty and only six months old. 

 

Is the charging station warrantied?

Labels:
0 Likes
Reply
Message 1 of 2
1,190
1 REPLY 1
jguerdat
Guru Guru
Guru
‎2017-12-01 06:16 PM

Yes, as stated in the documentation that came with it. Open a case with support here.

0 Likes
Reply
Message 2 of 2
1,180
Discussion stats
  • 1 Reply
  • ‎2017-12-01 04:42 PM
  • 1191 Views
  • 0 Likes
  • 2 In Conversation

Arlo
Support

Visit our support page for answers from simple setup to security optimization. Search for something specific or select a product or category for helpful articles and videos.

Visit Arlo Support

Arlo App
for Support

For personalized support specific to the Arlo products you own, access Support from within the Arlo iOS or Android App. Simply login to your Arlo App, go to Settings, Support, then select the Arlo product you would like support for.