Arlo|Smart Home Security|Wireless HD Security Cameras

Arlo Pro - Base stations constantly going offline and cameras not connecting.

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rb8grand
Aspirant
Aspirant

I have two base stations and 6 cameras.  Everything was working great until Monday this week (Oct 9, 2017), the base stations are constantly going offline.  When they are online, the cameras are much slower to respond and two will rarely connect - I get stripes and pixelation.  I have done a factory reset on both bases, removed everything from the app and re-synced everything.  It's difficult to monitor my property when I can't get connected to the cameras on-line.  From what I've read recently it sounds like a Netgear problem.

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steve_t
Master Master
Master

Stripes and pixelation sound like an interference problem. Since the base station changes channel to be the same as the closest, strongest wifi channel (2.4GHz), try manually setting your main wifi 2.4GHz channel to something else that's less congested. Channel 6 is anecdotally a little better than 1 or 11 or others inbetween for some unknown reason, but obviously only if there aren't a whole heap of other networks on this channel