Arlo|Smart Home Security|Wireless HD Security Cameras
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Arlo Pro Base stations can't get status. Always armed.

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Koshka73
Aspirant
Aspirant
‎2019-08-30 10:54 AM

I can't change or view the status of my base stations in my app (Google Pixel 2) and my system is stuck in Geofencing, but always on, regardless of whether I am here or not. I'm constantly setting off alerts when walking around the house. 

Base station restarted and unplugged to reset. All lights green on the base. 

It seems to be working on an iPhone. 

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ShayneS
Arlo Moderator
Arlo Moderator
‎2019-09-03 10:42 AM

Hi @Koshka73

 

Are you still experiencing this issue today? Please let me know so I can further assist you.

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