Arlo|Smart Home Security|Wireless HD Security Cameras

Arlo Pro Base Station Power Supply Sparked

Reply
Discussion stats
  • 3 Replies
  • 135 Views
  • 0 Likes
  • 2 In Conversation
sewbin Aspirant
Aspirant

My Arlo Pro base station power supply sparks and fails to work anymore. The whole incident had been recorded by my indoor Arlo Q camera.

 

I am using Arlo Pro Cameras at my warehouse, what if it caught fire just now? The consequences could be disastrous.

 

I have lodged complaint to Amazon just now, the officer couldn't reach Arlo Support. I feel really worried about Arlo Product right now.

 

 

Model: VMC4030 | Arlo Pro Wire-Free Camera
Guru jguerdat Guru
Guru

Have you opened a case with support for a replacement?

sewbin Aspirant
Aspirant

I am trying to live chat them since yesterday, no respond. May I know how can I open a case with the support?

Guru jguerdat Guru
Guru

Chat or phone are your options at https://www.arlo.com/en-us/support/contact.aspx