Arlo Pro 4 Model VMC4041P

[rjzaycer]

I travelled with my Arlo camera to my condo up north and couldn't get it to connect to my router so I gave up.

I have returned to Florida, where the camera worked perfectly, and tried to connect it back to my home network. No go.

The battery is charged. I did a reset on the camera (the amber light blinked and the QR code scanned and the camera was recognized and I received the message on the app that the camera was now connected to my network here.

On the app, the camera shows a screenshot from when it last worked here in Florida and when I click the "connect" (play) button, the screen says "connecting", but it does not connect. 

So it's useless right now. Please help, thanks!

[jguerdat · Accepted solution]

Try this procedure to see if that helps. Be sure to follow it closely.

https://kb.arlo.com/000062880/How-do-I-factory-reset-and-re-sync-my-Arlo-camera-Arlo-Secure-4-0