Arlo|Smart Home Security|Wireless HD Security Cameras
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Arlo PRO NOTIFICATIONS NO VIDEO

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  • ‎2017-06-27 02:04 PM
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gildrush
Apprentice
Apprentice
‎2017-06-27 02:04 PM

Since the last Arlo Pro camera FW update (1.092.0.4_13099) the video quality is much better, no pixelation, no stuttring. But now I get notifications and some of them (2-3 times a day) there are no videos in the library. Any ideas or experiences?

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Streak2
Master Master
Master
‎2017-06-27 04:53 PM

Try power cycling the base.

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JPC
Prodigy
Prodigy
‎2017-06-27 05:06 PM

It might be a server hiccup.. I get some notification delays on mine but I do get the videos .. Try going to your App or Web and restart the Base.. See if it helps a bit.. 

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