- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Had this for 18 months no problems at all. now suddenly is telling me that base station is offline.
internet light is blue but camera light is orange
have disconnected and reconnected everything. tried the reset on the hub but that doesnt work. it keeps coming back to my cameras.
as far as i know have had no updates or anything that would affect the hub.
Could the hub be faulty, or else why would it not reset.
Solved! Go to Solution.
- Related Labels:
-
Troubleshooting
Accepted Solutions
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
While this is the Ultra section you seem to have a non-Ultra base (the Ultra hub has only one LED).
If the Camera LED is solid amber, you need to claim the base. How it got disconnected I have no idea. Use the Add Device selection on the Devices tab and try claiming the base as if new. If that doesn't work, you'll need to remove everything from Settings, My Devices and start fresh.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
While this is the Ultra section you seem to have a non-Ultra base (the Ultra hub has only one LED).
If the Camera LED is solid amber, you need to claim the base. How it got disconnected I have no idea. Use the Add Device selection on the Devices tab and try claiming the base as if new. If that doesn't work, you'll need to remove everything from Settings, My Devices and start fresh.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Have managed to reset hub. All working ok now.
-
Apple HomeKit
1 -
Arlo Mobile App
372 -
Arlo Pro
27 -
Arlo Pro 2
1 -
Arlo Pro 3
2 -
Arlo Secure
1 -
Arlo Smart
89 -
Arlo Ultra
1 -
Arlo Web and Mobile Apps
6 -
Arlo Wire-Free
10 -
Before You Buy
1,189 -
Discovery
1 -
Features
207 -
Firmware
1 -
Firmware Release Notes
119 -
Hardware
2 -
IFTTT
1 -
IFTTT (If This Then That)
48 -
Installation
1,402 -
Installation & Upgrade
1 -
Online and Mobile Apps
1,266 -
Partner Integrations
1 -
Security
1 -
Service and Storage
563 -
Smart Subscription
1 -
SmartThings
39 -
Software & Apps
1 -
Troubleshooting
7,196 -
Videos
1
- « Previous
- Next »