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Arlo Android App - How Do I Stay Signed in? Arlo is slow?

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Gaz_1
Aspirant
Aspirant

Dispite Doing eveything on the other posts - reinstalled the app/ stopped wifi/ turned base station on and off/Unplugged from NBN link still cant sign in to app? Also Arlo is becomming slow?

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michaelkenward
Sensei Sensei
Sensei

I don't follow.

 

Can you explain what you are doing, a step at a time, and describe what happens?

 

What app are we talking about here? Android? iThing?

 

Where does NBN come into the picture?

 

What "cant sign in to app"?

 

How is "Arlo is becoming slow"?


Just another user
Arlo hardware: Q Plus, Pro 2 (X2), Pro 3 (X3), Pro 3 Floodlight, Security Light (X2), Ultra (X2), Doorbell, Chime
Gaz_1
Aspirant
Aspirant

Basically I am being asked to sign in. I put in the password and nothing happens. After multiple attempts it says Arlo is unavailable. Its an Android phone.

I can sign in on my laptop.

Having checked the community the answer provided said to disconnect the nbn connection and power down the base station. Then repower the base station and connect to nbn. Still not able to sign in.

Then I reinstalled the appt and initially still couldnt sign in. It is work now but the sign in process is very slow.