Arlo|Smart Home Security|Wireless HD Security Cameras
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Argo pro not connecting to my galaxy express 3 phone

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Pevans509
Aspirant
Aspirant
 
5 REPLIES 5
Streak2
Master Master
Master
Pevans509
Aspirant
Aspirant

Yes

the Arlo app is download 

Streak2
Master Master
Master

Tell us more about what you are experiencing.

Can you get past the sign in page?

What happens next?

Do you see the getting status message for the cameras as well as for the base?

Are you running Android 6?

Can you login from a computer connected to the same network?

Pevans509
Aspirant
Aspirant

I click on "new system setup"

I connect the base station as instructed and I click on "continue"

It go to connecting and it's taking to long and it states "Taking too long to discover your device"

 

I have android 6.01

jguerdat
Guru Guru
Guru

Your phone MUST be on the same network as the base station and router for setup to work - cell service won't work.  It may simply be easier to use a computer browser to set up the system if the phone is a problem.  

 

All devices have to be on the same network for setup but afterwards can be on any connection that has Internet access.