All three Pro cameras offline - base station is responsive

[mhr1979]

Hello - 2 days ago all three of my cameras now show as offline, but the base station appears to be responsive.  The batteries had at least 50% charge 2 days ago.  I am able to reboot the base station, but the cameras will not come back online.  I am 125 miles from the cameras and Tech Support said they cannot remotely diagnose the problem, but I see other responses in here from the Arlo team that shows they can do some kind of troubleshooting remotely.  Can anyone help?

[TomMac]

Only the base can be remotely reset..... if the cameras were off line for a while they may have drained enough not to come back.

Attempt to restart the base unit in settings of base....

If the cameras are really offline, nothing can be done except physical intervention on site.